Primary Care for Historically Underserved Communities: Breaking Down Barriers to Quality Health

Access to quality healthcare is a fundamental human right, yet systemic barriers often prevent historically underserved communities from receiving the care they deserve. Social determinants of health—including income, education, and access to resources—can disproportionately affect communities of color, LGBTQIA+ individuals, and others who are historically underserved. At Prism Health North Texas (PHNTX), we believe that breaking these barriers requires more than medical expertise—it demands empathy, equity, and action.

The Barriers to Primary Care

Historically underserved communities face a variety of obstacles when seeking primary care. Some of the most common barriers include:

• Economic Challenges: The high cost of healthcare can deter individuals from seeking treatment or preventative care. Even with insurance, deductibles and co-pays may be unmanageable.
• Geographic Inequities: Rural and underserved urban areas often lack accessible clinics, forcing residents to travel long distances for care.
• Stigma and Discrimination: Fear of judgment or negative treatment can lead many, particularly LGBTQIA+ individuals, to avoid seeking medical help.
• Language and Cultural Barriers: A lack of culturally competent care can make navigating the healthcare system intimidating or ineffective for non-English speakers and individuals from diverse cultural backgrounds.
• Distrust in Healthcare Systems: Generational mistrust stemming from historical injustices can deter communities from seeking care, even when it is available.

How PHNTX Is Bridging the Gap

At PHNTX, we’re committed to dismantling these barriers and making healthcare accessible, inclusive, and affirming for everyone. Through our expanded primary care services, we aim to provide high-quality care for all Texans, with a focus on individuals who may have historically been left behind.

• Affordable and Accessible Care: At PHNTX, we believe cost should never prevent someone from receiving quality healthcare. Our sliding-scale payment options and acceptance of most insurance plans ensure our services remain affordable, accessible, and welcoming to everyone, regardless of their financial situation.
• Convenient Locations: With multiple health centers across North Texas, we bring primary care closer to the communities that need it most.
• Culturally Competent Providers: Our team is trained to deliver compassionate, affirming care tailored to the unique needs of our patients, including specialized support for LGBTQIA+ individuals and people living with HIV.
• Integrated Services: PHNTX provides comprehensive healthcare for everyone—medical care, behavioral health, dentistry, pharmacy services, and more—all conveniently in one place. With financial assistance options and affordable care for all ages, we’re committed to ensuring your entire family has easy access to the quality care they deserve.
• Community-Centered Approach: At PHNTX, our patients and community members guide everything we do. Through patient advisory groups, community partnerships, and ongoing dialogue, we actively listen and respond to the unique needs of those we serve—ensuring our care is relevant, responsive, and truly community-driven.

Why Primary Care Matters

Primary care is more than routine checkups; it’s the foundation of good health. Regular visits to a primary care provider help manage chronic conditions, prevent disease, and address health concerns early. For historically underserved communities, having a trusted provider can make a significant difference in achieving long-term health and wellness.

PHNTX is dedicated to fostering these relationships, ensuring that every patient feels heard, respected, and empowered in their healthcare journey.

Join Us in Breaking Barriers

At PHNTX, our doors are open to all North Texans, no matter who you are, where you’re from, or your ability to pay. If you or someone you know is seeking compassionate primary care, we’re here to welcome you. Together, let’s break down barriers to quality health and build a healthier, more equitable community.

Visit phntx.org today to explore our services and schedule your first appointment. Your health matters, and we’re committed to making healthcare accessible, affirming, and affordable for everyone.