Current Available Services

Changes and Updates to Services Due to COVID-19
Prism Health North Texas Health Centers are still open and performing the following services:

  • NEW – Telehealth and Telepsychiatry available starting April 6 – Click here for more information and instructions
  • Appointments for new medical patients
  • Appointments for new PrEP patients
    • Established PrEP patient services are completed by phone
  • Walk-in HIV/STI testing
  • Appointments for non-routine visits
    • All routine appointments are completed by phone
  • Transgender care
    • Services for hormones are completed by phone
  • Behavioral health
    • Initial and psychiatric evaluations appointments as needed
    • Counseling and psychiatric medication management services are completed by phone
    • Project STEP, substance abuse, and recovery services are completed by phone
  • Case management
    • Welcome appointments are available at Oak Cliff Health Center and South Dallas Health Center
    • Services at Jefferson Tower are available by phone
  • Linkage to care services are available by phone
  • Empowerment Connection meetings are being held via Zoom video conferencing
  • South Dallas Pharmacy is open for providing full service and mail deliveries of prescriptions
    • The pharmacy can now temporarily ship to all insurance plans
    • Curbside service is available for prescription pick-up
  • Research Studies
    • Research study visits are still occurring. Study patients should contact their research coordinator with any questions.

Changes to PHTNX services:

  • Suspended – Late clinic nights from April 6 – July 31
  • Suspended – Appointments for new transgender patients
  • Postponed – Off-premise testing, prevention, and outreach events
  • Closed to visitors – Community and Client Services at Jefferson Tower
  • Postponed – Project STEP Recovery Support Group and Program Advisory Board
  • Postponed – Consumer Advisory Board and Transgender Task Force meetings
  • Postponed – PHNTX community and fundraising events

Health Center & Pharmacy Locations and Hours

Oak Cliff Health Center

Photo of clinic room at the Oak Cliff Health Center.

219 Sunset Avenue, Suite 116-A
Dallas, TX 75208

8:30 am – 4 pm
8:30 am – 11 am

P: 972-807-7370

Oak Lawn Center

Photo of front desk in the lobby of the Oak Lawn Health Center.

2801 Lemmon Avenue, Suite 200
Dallas, TX 75204

8:30 am – 4 pm
8:30 am – 11 am

P: 469-687-3200

South Dallas Health Center

Lobby of Prism Health North Texas South Dallas Health Center

4922 Spring Avenue
Dallas, TX 75210

8:30 am – 4 pm
8:30 am – 11 am

P: 214-421-7848

South Dallas Pharmacy

Exterior of Prism Health North Texas Pharmacy in South Dallas.

4907 Spring Avenue
Dallas, TX 75210

9 am – 7 pm

P: 214-565-8551